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Terms of Service

Last updated: July 16, 2026

1. Acceptance

By using MyHoodClean ("the Service"), you agree to these terms. If you don't agree, don't use the Service.

2. What the Service Does

MyHoodClean is a web application that helps kitchen exhaust cleaning companies manage compliance documentation, customer records, job reports, invoicing, and scheduling. The Service generates reports based on data you provide.

3. Free Trial, Paid Plans, and Cancellation

Creating an eligible new MyHoodClean owner account starts a seven-day free trial. No payment method is required for that trial, and it does not automatically convert into a paid subscription or charge you.

After the trial, you may choose a monthly plan for $49.99 USD per month or a yearly plan for $419.88 USD per year. Applicable taxes and the final amount are shown by Paddle in checkout before you confirm a purchase. A paid subscription begins only after you complete checkout and renews at its stated interval unless you cancel it.

You may cancel a paid subscription through Settings → Account or the Paddle customer portal. Cancellation stops future renewal charges; you keep access through the end of the period already paid for. Refund requests are governed by our Refund Policy.

4. Your Responsibilities

You are responsible for the accuracy of all data you enter, including compliance reports, checklists, and customer information. MyHoodClean generates reports based on your input — the accuracy of compliance documentation is your responsibility as the service provider.

You are responsible for maintaining your account security, including your password.

5. Compliance Disclaimer

MyHoodClean is a documentation tool, not a compliance authority, legal advisor, or fire safety consultant. Reports generated by the Service include fields consistent with NFPA 96 standards, but the Service does not guarantee that reports will satisfy all local, state, or federal compliance requirements in your jurisdiction.

Specifically:

It is your responsibility as the service provider to verify that your documentation, cleaning practices, and compliance procedures meet the requirements of your local AHJ.

6. Website Feature

The Service includes an optional website builder that hosts a page for your business on the myhoodclean.com domain. You are solely responsible for all content displayed on your hosted website, including text, photos, reviews, and business claims. Content must be truthful, non-misleading, and related to your hood cleaning business. MyHoodClean reserves the right to disable any hosted website that contains false, misleading, defamatory, or inappropriate content without notice.

7. Data Ownership

You own all data you enter into the Service, including customer records, job reports, photos, invoices, and settings. You may export your data at any time using the export function in Settings.

8. What Happens With Your Data

Your data is stored to provide the Service. We do not sell, rent, or trade it. We use service providers as described in our Privacy Policy.

9. Payments and Third-Party Services

Paddle is our merchant of record for paid subscriptions and handles checkout and applicable tax calculation. Your use of Paddle Checkout is also subject to Paddle's applicable terms and privacy notices. Other service providers that support the Service are described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law, MyHoodClean and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of revenue, loss of data, compliance violations, fire marshal citations, insurance claim denials, or any damages arising from your use of or inability to use the Service.

Total liability for any claim arising from the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Account Termination

You may delete your account at any time. Accounts that violate these terms or are used for fraudulent purposes may be suspended or terminated. Notice will be provided before termination when possible.

12. Changes to Terms

These terms may be updated. Continued use of the Service after changes constitutes acceptance of the updated terms.

13. Contact

Questions? Email [email protected].